“Thanks for the encouragement. When I looked at everything that realistically needed to be done regarding cleanup and written procedures, it was daunting. However, through your training and continuing help, we are definitely seeing some light at the end of the tunnel and I don’t feel like the train is chasing me through it – at least not every day!!! …
“Yesterday, utilizing the notes you prepared on recurring gifts, we worked on some issues… Your notes allowed us to think through the entire process regarding these folks and, wow, was it effective!
“Your training is the gift that keeps on giving!!!
“You, your talent, knowledge, and thoroughness are much appreciated!!!”